Rules & Notices

- The rooms are designed to be played with larger group sizes. We recommend a group of 2-5 for ideal play.
- For safety reasons we will not let you try the room on your own. It would be nearly impossible to solve some of the puzzle in the missions unless you have mastered the art of manipulating the space-time continuum or have multiple appendages like Vishnu. If you are Vishnu, you are more than welcome to try.
- You must reserve first.
- We understand that things can come up. If you can't make a reservation, please notify us 3 business days prior to the date of the reservation.
- Some health conditions may pose considerable safety risks. If you have a pace-maker, severe heart condition, epilepsy, claustrophobia, are growing a baby, or have a physical disability which makes standing, crawling, or climbing difficult we may politely ask you to not participate. Remember our staff reserves the right to refuse anyone for any reason.
- The door you enter acts as both an entrance and an emergency exit. You can leave the mission at any time for any reason. Our trained operators will assist you.
- You can't bring in any digital devices or flammable substances. This is for both your safety and also because the lighting can be part of the puzzles. We also don't want you taking picture while inside the room. If we want, you to have light we will give it to you; You will find a flashlight or a light switch.
- We have installed cameras inside the rooms and have you under surveillance for safety reasons. If we see you violating this rule, your entire group will be asked to leave the room immediately. You will not be issues a refund.
- Refund Policy:
1. No Way Out will not offer any refunds after a booking has been confirmed. Any customer not attending the venue will be charged with the full amount due.
2. A booking is considered confirmed once the customer has paid the amount due.
3. For rescheduling, please check our Terms and Conditions for more information.
- Cancellation Policy: Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.
- Please arrive 10 minutes before your scheduled reservation time. Make sure you have ample time to allow for traffic and parking. Your punctuality is greatly appreciated. Since your ticket reserves the room for one hour, in case you show up late, your game time will be decreased. If the rest of your group arrives on time, they will be allowed to start without you.